Cx3: Growth of mobile marketing and tagging

View more presentations from Microsoft Tag.

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Cx3: Japan earthquake and tsunami

In the wake of the Japan earthquake and tsunami, the maturity of digital networks and social media is being demonstrated.

Less than an hour after the earthquake, Japan's phone system was knocked out and Twitter became the go-to place in the emergency - the number of tweets coming from Tokyo topped 1,200 per minute according to Tweet-o-Meter.

Google has set-up its Person Finder service so people can look for others, or post information saying they are safe - more than 4,000 records were posted in the first hour.

On YouTube the Japan tsunami channel hosts official news and user generated videos. The video below has already been viewed more than 3 million times.



Mashable has posted an article Japan earthquake and tsunami - seven simple ways to help in the aftermath of the disaster.

No-one can say that the devastation of Japan's earthquake, tsunami and nuclear power plant explosion isn't shocking, and the essential need of digital and social channels for connecting people and connecting the world with information is clear.

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Mashable: Japan earthquake and tsunami - seven simple ways to help
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Cx3: The virtual business

I like this article 'The virtual business: Doing deals in your pyjamas' - the article also poses the question, do modern businesses need four walls?

There is renewed interest in businesses leveraging the internet and the power of 'the cloud'. Although conceptually, the virtual office has been around for a while, it is only now that the convergence of technology connectivity and the economic climate as business drivers that a virtual reality is raising to the fore again.

But is a paradoxical virtual business reality a viable option? And can technology and digital communications sustain a virtual business?

The economic climate drives global operational economies and digital communications facilitates cost-effective management of those operations. No secret there.

The full-time/remote workforce split. Again cost effeciencies minimise full-time workforce overheads and temprorary on-demand remote-working specialist 'suppliers' make-up the balance that enables a business to negotiate beneficial rates. However, relationships with these temporary specialists is now the connection for a driven and motivated workforce. Cloud computing and social solutions are connecting stakeholders digitally, and nurturing loyal relationships.

There will always be grounding forces. Finance, corporate regulation and compliance. Growth may necessitate a physical reality, and can a virtual brand and its values be sustained?

Also, layer on top of this a generation of digital natives' natural virtual persona multiplicity, which is now grown-up - technology giant Microsoft is already exploring avatar technology for conferencing (interesting sign of the times). Going forward, the business drivers for virtual working may not be solely economic and technological, but behavioural.

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The virtual business: Doing deals in your pyjamas

Cx3: Yahoo! MarketDash for iPad

Yahoo! launched MarketDash this week, their new iPad app that brings all of the real-time stock and financial data of their existing iPhone app, but optimised for the larger iPad screen.

The MarketDash app for iPad allows you to display real-time stock information for any company in your portfolio and see trend data and a stock's history over time period or stock performance and closing price on any day with a single tap.

If you use Yahoo! to track your finances, you can import a watch-list of your portflio and access real-time data also. Once markets close, you see closing price and access relevant news.

Another example of the tablet platform potentially finding a corporate niche with 'on-the-go' investor and analyst audiences? As the Yahoo! MarketDash app promo video says 'Money never looked so good'. One to watch.

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Cx3 blog entry: The Daily iPad
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Cx3: The Daily iPad

News Corporation's Rupert Murdoch is extending his media empire once again - this time with a digital newspaper for the iPad called the Daily.

Mr Murdoch told an audience at the Guggenheim Museum in New York that he hoped it would be an "indispensable source of news" in the tablet era.

The Daily will cost 99 cents (60p) a week and will be sold exclusively via Apple's iTunes store.

The paper will initially only be available in the US.

News Corp has hired about 100 journalists to work on it.

The Daily will feature news articles, interactive graphics, HD videos and 360 degree photos designed to work with the iPad's touchscreen.

It will add Twitter feeds into some articles and offer personalised content.

"Our target audience is the 15 million Americans expected to own iPads in the next year," said Mr Murdoch.

"In the tablet-era there is room for a fresh and robust new voice. New times demand new journalism," he said.

He promised that the Daily would combine the best of contemporary technology with "shoe leather reporting, good editing and a sceptical eye".

According to Eddy Cue, Apple's vice president of internet services, 200m news apps have been downloaded and there are 9,000 different news apps to choose from.

Revenue share

It is believed that Apple will use the tie-up with News Corp to change the way it charges for subscriptions.

It means that any publisher offering content via the iPad will have to use Apple's payment method, known as in-app purchase, which in turn means Apple will get a share of the revenue made from any subscriptions.

"That is quite a big deal," said Adrian Drury, principal media analyst at research firm Ovum.

"The specific terms News Corp have negotiated are unknown, but every other publisher now faces paying 30% of their hard won application subscription revenue to Apple," he said.

It follows a tightening of the rules around e-book readers, which will also now be required to offer customers the ability to purchase books from within the app as well as from other sources.

News Corp's move onto the iPad reflects a wider industry appetite for selling device-specific exclusive content, Mr Drury said.

What sets the Daily apart is the fact that it has its own editorial staff.

"Others re-use content but the Daily has hired expensive US journalists and has its own editorial staff," he said.

"Its parent has deep pockets, and this is going to buy it time to build an audience and refine its model," he added.

Others who have already gone down the iPad route find it a difficult road, he said.

"Anecdotal evidence [suggests] that such publications have strong download sales when they first come to market, but when it comes to subscriptions, getting people to repeat buy, it gets really tough."

It also faces stiff competition from free apps such as Flipboard, which allows users to pick the websites they want to create a personalised magazine.

Paywalls

Mr Murdoch has made no secret of his desire to get consumers paying for news on the web.

The Wall Street Journal, The Times and The Sunday Times, all owned by Mr Murdoch, have introduced paywalls for their websites.

The Times has since revealed that it has seen a 87% drop in online readership.

In November, Virgin tycoon Sir Richard Branson launched his own iPad publication, called Project.

Unlike the Daily, it is a monthly magazine dedicated to style and culture. It costs £1.79.

Other paid-for newspaper apps for the iPad include Esquire, Glamour, GQ, the New Yorker, Vanity Fair and Wired.

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BBC news article: News Corp launches daily newspaper for iPad
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Cx3: Black Eyed Peas Flashmob

Always love a good flashmob and especially like this one from 2009 featuring the Black Eyed Peas in Chicago - if only for the expression on Oprah's face! ;-)

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Cx3: Social media marketing spend [infographic]

'Infographic boy' - an interesting Superhero name that has unintentionally come my way. But why disappoint, so here is another one...Social media marketing spend - some 2010 numbers.

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Cx3: London calling

London's spectacular 2011 New Year firework fantasia demonstrated to the world the vibrance and confidence of a city commanding contemporary modernity, integrating seamlessly with its solid heritage foundation. A powerful and explosive message (excuse all the puns) against a backdrop of austerity, political coalition and global economic uncertainty...but a necessary one.

Digital communication turned a transitional corner in 2010. Economic escapism embraced 'Club Apple' and 'Club Google' feeding an uncontrollable behavioural craving enabling us to dance with the seductive iPhone, iPad, Android, Facebook, Twitter, YouTube, Foursquare brands...the hedonisitic 1980's revival relived for a new generation as they indulged - ordering another bottle of digital Veuve, posting their Facebook status, Tweeting when the Champagne was corked and uploading a brand reputation damaging video of complaint to the world on YouTube.

Joking aside, 2011 does have a more serious corporate tone - Relationships; Partnership; Performance; Delivery. 2010 was also a transitionary cornerstone for businesses as they too played with new ways of communicating through emerging digital channels, however, it's now time for the maturity of digital to be realised and strategic long-term commitment to enable the returns of nurtured stakeholder relationships and sustained growth to be fulfilled.

The complexities of corporate communications are such that traditional communication channels will not disappear from the mix, however, the focus of reaching and fulfilling stakeholder audience demands will be key. Maximising performance will result in appropriate targeting to reach 'the right' stakeholders using their preferred communication 'channel of choice' - even if that is now a 140 character dialogue on Twitter.

So the prospect for digital corporate communications in 2011 is positively coming of age. A solid strategic communication tradition is the foundation for confidently commanding new channels (including digital) to realise sustained performance and nurture ongoing stakeholder relationships and reputational brand loyalty.

London's New Year fireworks chimed positive sentiment for London to be sustained throughout 2011 as the world's eyes become focussed on the city as the stage (and worldwide tourist destination) for the marriage of Britain's future King and Queen, and on the upcoming London Olympics in 2012...oh my, I've embedded a YouTube video of the fireworks into my blog post - Let the digital games begin ;-)

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Cx3 blog entry: Connected devices from Nielsen

Cx3: Visualizing Facebook friendships

This was posted a couple of weeks ago and passed me by, but better late than never as it is a pretty impressive bit of work (you could almost call it art), representing global Facebook connections.

It has been created by Facebook engineering intern Paul Butler and visualises the geographic friendship connections from available data. Paul writes in his article Visualizing Friendships that what emerged was

"a surprisingly detailed map of the world. Not only were continents visible, certain international borders were apparent as well. What really struck me, though, was knowing that the lines didn't represent coasts or rivers or political borders, but real human relationships. Each line might represent a friendship made while travelling, a family member abroad, or an old college friend pulled away by the various forces of life".

Quite noticeabley China is missing from the map (but then Facebook does not have a presence there), and parts of central Africa.

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Cx3 blog entry: 2010 Facebook and Twitter demographics
Cx3 blog entry: 2010 Social networking map stats
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Cx3: 2010 Facebook and Twitter demographics

Source: Digital Surgeons

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Cx3 blog entry: 2010 Social networking map stats
Cx3 blog entry: If Facebook was a country
Cx3 blog entry: Facebook, the influential social networking book face